A Collaboration to Assess the High quality of Open-Ended Responses in Survey Analysis


Through the years, vital time and sources have been devoted to enhancing knowledge high quality in survey analysis. Whereas the standard of open-ended responses performs a key position in evaluating the validity of every participant, manually reviewing every response is a time-consuming job that has confirmed difficult to automate.

Though some automated instruments can determine inappropriate content material like gibberish or profanity, the true problem lies in assessing the general relevance of the reply. Generative AI, with its contextual understanding and user-friendly nature, presents researchers with the chance to automate this arduous response-cleaning course of.

Harnessing the Energy of Generative AI

Generative AI, to the rescue! The method of assessing the contextual relevance of open-ended responses can simply be automated in Google Sheets by constructing a personalized VERIFY_RESPONSE() system.

This system integrates with the OpenAI Chat completion API, permitting us to obtain a top quality evaluation of the open-ends together with a corresponding motive for rejection. We might help the mannequin be taught and generate a extra correct evaluation by offering coaching knowledge that comprises examples of fine and unhealthy open-ended responses.

In consequence, it turns into doable to evaluate lots of of open-ended responses inside minutes, reaching affordable accuracy at a minimal value.

Greatest Practices for Optimum Outcomes

Whereas generative AI gives spectacular capabilities, it in the end depends on the steering and coaching supplied by people. Ultimately, AI fashions are solely as efficient because the prompts we give them and the information on which we practice them.

By implementing the next ACTIVE precept, you’ll be able to develop a software that displays your considering and experience as a researcher, whereas entrusting the AI to deal with the heavy lifting.


To assist keep effectiveness and accuracy, you need to frequently replace and retrain the mannequin as new patterns within the knowledge emerge. For instance, if a current world or native occasion leads individuals to reply otherwise, you need to add new open-ended responses to the coaching knowledge to account for these modifications.


To deal with considerations about knowledge dealing with as soon as it has been processed by a generative pre-trained transformer (GPT), remember to use generic open-ended questions designed solely for high quality evaluation functions. This minimizes the danger of exposing your shopper’s confidential or delicate data.


When introducing new audiences, akin to completely different international locations or generations, it’s essential to rigorously monitor the mannequin’s efficiency; you can’t assume that everybody will reply equally. By incorporating new open-ended responses into the coaching knowledge, you’ll be able to improve the mannequin’s efficiency in particular contexts.

Integration with different high quality checks

By integrating AI-powered high quality evaluation with different conventional high quality management measures, you’ll be able to mitigate the danger of erroneously excluding legitimate members. It’s all the time a good suggestion to disqualify members primarily based on a number of high quality checks fairly than relying solely on a single criterion, whether or not AI-related or not.


Provided that people are usually extra forgiving than machines, reviewing the responses dismissed by the mannequin might help forestall legitimate participant rejection. If the mannequin rejects a big variety of members, you’ll be able to purposely embody poorly-written open-ended responses within the coaching knowledge to introduce extra lenient evaluation standards.


Constructing a repository of commonly-used open-ended questions throughout a number of surveys reduces the necessity to practice the mannequin from scratch every time. This has the potential to boost total effectivity and productiveness.

Human Considering Meets AI Scalability

The success of generative AI in assessing open-ended responses hinges on the standard of prompts and the experience of researchers who curate the coaching knowledge.
Whereas generative AI is not going to fully substitute people, it serves as a useful software for automating and streamlining the evaluation of open-ended responses, leading to vital time and price financial savings.


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