“What’s In” with Coty & L’Oréal I Traackr


“What’s in” for influencer advertising this 12 months and past? 

We invited influencer advertising executives, Ashley Colom, World Director of Communication Efficiency & Analytics at Coty, and Marc Duquesnoy, Chief Digital Advertising Officer at L’Oréal Benelux, to share their insights on the place try to be focusing your influencer advertising efforts. 

Watch them focus on through the 2024 Influencer Advertising Predictions occasion right here. 

Content material is King and Video is Queen 

“Content material is king and video is queen…and the queen is ruling in fact!” – Marc Duquesnoy, Chief Digital Advertising Officer at L’Oréal Benelux

One factor that isn’t going away anytime quickly is content material, particularly video content material. In reality, in Traackr’s most up-to-date Influencer Advertising Influence report, shoppers rated short-form movies (~3 minutes) as probably the most partaking content material sort. 

That being stated, Ashley and Marc each agree that the standard of content material is extra essential than the platform you utilize to distribute it. It’s genuine storytelling that can really set your model aside. 

“We have to preserve the subsequent generations engaged. The best way to do that is to talk within the language that they wish to hear and wish to be spoken to.” – Ashley Colom, World Director of Communication Efficiency & Analytics at Coty

With the intention to “communicate the language” of such a digitally native era, that you must hearken to your viewers. Just a few methods to attain this embody, 

  • Be lively in your remark part. Your subsequent influencer marketing campaign may very well be residing in your posts’ feedback. For instance, e.l.f  Prison Cosmetics marketing campaign took inspiration from the dozen feedback mentioning a member of the family stealing their e.l.f product. Equally, CeraVe partnered with Michael Cera after the workforce discovered dozens of feedback mentioning Michael Cera ought to accomplice with CeraVe. 
  • Comply with and have interaction your creators on social: Most of the time, your creator companions are going to be extra within the “know” than you. Keep updated with their content material or the traits they’re utilizing to remain related. Traackr’s Model Buzz function might help you consolidate your whole creator’s content material into one view, making it preserve your finger on the heart beat. 
  • Devour what your viewers is consuming. Being tapped into popular culture is a vital a part of a marketer’s job, particularly influencer advertising. Magic can occur if you react shortly and relate a development to your model, like Hole inside their Linen Strikes marketing campaign. Hole featured each artist Tyla and dancer Will West who each reached Stardom with their rendition and dance to “Again in 74” respectively. 

“Media is science however influencer advertising is human science.” – Marc Duquesnoy, Chief Digital Advertising Officer at L’Oréal Benelux,

Natural and Paid Must Work Collectively 

“Natural and paid have to work collectively for there to be success. The advocacy-driven conversations that come from natural can transfer shoppers down the funnel, however you want a sensible and strategic paid technique for stealth storytelling that may drive conversion.” – Ashley Colom, World Director of Communication Efficiency & Analytics at Coty

Our State of Affect report discovered that magnificence manufacturers have an elevated portion of their social efficiency pushed by sponsored content material (versus natural). 

When requested if this development would proceed, each Ashley and Marc talked about that the pendulum would swing extra in the direction of natural however there must be a steadiness of natural and paid efforts. 

“This swing between natural and paid can be not new… it’s much like the journey we had on search. You wanted to work on each natural and paid [search] as they’ve loads of advantages for one another. Social is identical!” — Marc Duquesnoy, Chief Digital Advertising Officer at L’Oréal Benelux

Marc says to think about your natural and paid influencer advertising efforts in an identical method that you consider search. You want each search engine marketing, or web optimization (natural) and search engine advertising, or SEM (paid) to drive efficiency. Sure, that you must put within the work to win natural site visitors (or influencer mentions), however you must all the time attempt to amplify your efforts via paid to unfold the message and drive conversion. 

Each Ashley and Marc agreed that manufacturers see extra success from paid efforts whether it is achieved authentically and transparently with creator companions. Ashley mentions that you must, 

  1. Begin together with your model values to construct the story you wish to talk together with your viewers. What does your model stand for? Why else – aside from the precise merchandise – are your prospects drawn to you? 
  2. Discover creators who’re credible specialists or key opinion leaders in your trade who share related values. Merchandise come and go, however values are perpetually. Many shoppers wish to see {that a} model aligns with what they care about, and creators might help carry this to mild.
  3. Construct the temporary collectively to execute a narrative that can resonate together with your viewers. Creator partnerships needs to be collaborative — authenticity can’t be dictated, it must be fastidiously crafted and nicely thought via.

For extra inspiration, take a look at these lists of high natural and sponsored content material 

Social Commerce Is Increasing Its Attain 

“Social commerce throughout social media is continuous to develop. We’ve seen the APAC area excellent it, and now it’s transferring westward. Social commerce won’t be precisely how APAC has achieved it, however it’s nonetheless right here and can solely proceed to develop.” – Ashley Colom, World Director of Communication Efficiency & Analytics at Coty

From consciousness to gross sales, influencer advertising has the ability to influence all levels of the advertising funnel. It’s because shoppers belief influencers. 

In keeping with Traackr’s Influencer Advertising Influence report, 61% of shoppers really feel that influencers’ posts have some sway on their buy selections. If using social commerce hasn’t been in your radar, it needs to be now. 

Each Marc and Ashley imagine that social commerce can be increasing west (because it has had a serious presence in APAC areas) however it’s unclear the way it will formally unfold. Will influencers begin promoting merchandise through dwell streams? Or will options like TikTok and Instagram Store be sufficient?

What we do know is that Fb, Instagram, YouTube, TikTok and Pinterest had been the high social platforms shoppers stated they might purchase merchandise from. 

Prime Social Media Platforms for Social Commerce

And manufacturers can and have successfully used creators to drive purchases by discovering the fitting companions. Authenticity performs a serious function right here too! 

Get the complete information to social commerce and influencer partnerships right here.

The Creator Economic system Has Area for each “Creators” and “Influencers”

Creators versus Influencers. Is it time to formally retire the time period influencer and embrace creator? 

Each Ashley and Marc agree that there’s room for each creators and influencers in your program. They’re two various kinds of companions that ought to maintain completely different locations in your influencer advertising technique and plan. 

Influencers as advertising companions

Ashley and her workforce at Coty accomplice with “influencers” to drive rapid consideration. As influencers are the specialists on a particular matter, they’ll “affect” their viewers to contemplate and purchase by sharing key advantages of the product. Influencers are good at bringing “word-of-mouth” advertising into the digital world the place shoppers really feel like they’ll get good and dependable suggestions from them. 

Creators as storytellers

Then again, creators, as Ashley places it, could be considered companions which are finest suited to constructing the “lovely tales and extensions of your model.”  Their power lies of their potential to deeply join with their viewers and convey messages that your model might not in any other case have the ability to inform. 

It’s additionally essential to notice that this distinction shouldn’t be all the time so cut-and-dry. For instance, a creator can have affect on product consideration or buying, making them an “influencer” as nicely. 

When it comes right down to it, it’s maybe most essential to return to fundamentals and deal with aligning your influencer advertising aims/targets to the varieties of companions you select. Are your major targets round driving rapid gross sales? Do you wish to enhance buyer loyalty by strengthening the notion of your model values? Do you are feeling that your major problem is solely consciousness of your model and merchandise? The way you reply a majority of these questions will influence the kind of influencer and/or creators you select to accomplice with. 

Need to hear extra from Ashley and Marc? Watch the complete video for extra key takeaways!


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